Macenas

Booking Terms & Conditions

Booking Terms and Conditions

Booking & Payments

A 25% non-refundable deposit is required to secure your reservation.

A completed booking form must be submitted by a lead guest aged 21 or over, agreeing on behalf of all guests.

The balance must be paid 8 weeks before arrivalno reminders sent.

A damage/security deposit is required:

€500 for individual villas

€300 for apartments/houses without pools

Due with the final balance, 8 weeks before arrival

Winter lets (Oct–Mar): €300 bond for utility bills.


Cancellations & Amendments

All cancellations must be in writing and received at least 12 weeks before arrival.

Cancellations within 8 weeks = no refund of total amount paid.

Deposit is non-refundable in all cases.

Travel insurance is compulsory; cancellation coverage is strongly advised.

Changes to confirmed bookings incur a €25 fee + any price differences.


Property Use & Conduct

Check-in: 14:00 hrs, Check-out: 10:00 hrs

Only named guests may occupy the property. No subletting or exceeding the stated guest limit.

No pets unless pre-approved in writing.

Hirers must keep the property clean and leave it tidy. Damage, excess cleaning, or late departure may reduce the deposit refund.

No anti-social behaviour or activity causing damage or disturbance.

Rubbish must be properly disposed of.

Coastal Properties or representatives may access the property for maintenance/inspections.


Liability & Responsibilities

Hirers are liable for any damage (other than normal wear and tear).

Coastal Properties is not liable for:

Injuries, illnesses, losses, or death

Building noise or works nearby

Changes made to properties by owners

Force majeure events (e.g. strikes, natural disasters, pandemics)

Coastal Properties acts only as a booking agent; the contract is with the property owner.


Complaints

Must be reported immediately during your stay. Complaints after departure will not be entertained.


Legal

Governed by the laws of Spain.

Submitting the booking means you accept all terms and confirm you have read the General Information on their website:

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